Privacy Policy

This Privacy Policy outlines how we collect, use, and handle personal information in compliance with the Privacy Act 1988.
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1. Information We Collect
We collect personal information, such as names, addresses and payment details. Specific information about a building’s envelope, location, materials or products may be collected. We may also request a building’s current energy consumption or a business’ carbon reduction strategy, however we can fulfil our contractual obligations without this information.

2. Collection Methods
Client information is obtained directly through consultations, emails, or online forms, ensuring transparency in the data collection process.

3. Purpose of Collection
Information is collected solely for the purpose of providing Our Services.

4. Data Security
We employ industry-standard security measures, including encryption and restricted access, to safeguard client information from unauthorised access.

5. Access
Clients have the right, under the Privacy Act, to access and amend their personal information. Requests for access can be made by contacting us directly at connect@basehaus.com.au.
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6. Third-Party Disclosure
Client information is not disclosed to third parties without explicit consent, except when required by law.

7. Data Retention
We adhere to the Privacy Act's principles concerning data retention, securely deleting or anonymising client information upon completion of our Services.

8. Consent
By engaging in Our Services, Clients implicitly consent to the collection and use of their information for the specific purpose as indicated in their Fee Proposal, and in accordance with the Privacy Act.

For inquiries or concerns regarding privacy matters, please contact us at connect@basehaus.com.au

Base Haus
Unit 5 / 12 Strathaird Road, Bundall Qld 4217
connect@basehaus.com.au
18 August 2023